In this terrible economy, we wanted to hear the sound of someone actually getting a job, and producer Lisa Pollak recorded it in the Holland Michigan office of Novo 1. On Tuesday of this week, Deborah Ozga was interviewing applicants for 15 new call center jobs.
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Host Ira Glass describes scenes from a rest stop on the New York State Thruway, the Plattekill Travel Plaza, and the kind of people you might meet if you ever stayed long enough to talk with them. These include Robert Woodhill, the general manager, who needs a good sales day so he can beat his friend Andy, who manages a rest stop in Maine, in their weekly competition.
They are ordinary people who go undercover in coffee shops and chain stores, spying for The Man. This American Life producer Lisa Pollak reports.